Last Updated: 10 October 2025

1. Purpose of this policy

Emessa jewelry values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, store, and use your data in compliance with the privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all data collected through www.emessajewellery.com.au and any related services.

2. Information we collect

We collect personal information necessary for processing orders, providing customer service, and improving your shopping experience. This may include:
Personal Details: Your name, email address, phone number, and postal address. Payment Information: Billing details (processed securely via third-party gateways). Account Information: Login credentials, order history, and preferences.
Device Information: IP address, browser type, and website activity. Cookies: Used for analytics, personalisation, and remembering your preferences.

3. How We Collect Information

We collect personal data when you: Register an account or make a purchase Subscribe to our newsletter Contact us via email or forms Browse our website (via cookies or analytics tools) Data is collected directly from you or automatically when you interact with our website.

4. How We Use Your Information

We use your data to: Process and deliver orders Communicate about your purchases Send updates or promotions (if you opt in)
Improve website performance and customer service Comply with Australian laws and regulations We only send marketing communications if you have expressly opted in, and you can unsubscribe at any time. We will never sell or rent your personal data to any third party.

5. Disclosure of Information

We may share limited information with: Payment processors (for secure transactions) Delivery partners (for order fulfillment) Marketing or IT service providers (for analytics and support)
Regulatory authorities if required by law All third parties must comply with strict confidentiality and data protection requirements.

6. Data Security

We use SSL encryption, secure servers, and restricted access protocols to protect your personaldata. While we use industry-standard security measures, no system is completely secure. We take allreasonable steps to protect your data.

7. Cookies and Analytics

Our website uses cookies to: Track website traffic and performance
Remember your shopping preference Provide personalised content and ads
You may disable cookies in your browser settings, but some website features may not function properly as a result.

8. Marketing Communications

If you subscribe to our emails, we may send you updates, offers, or promotions. We only send these if you have opted in, and you can unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Access, Correction, and Deletion of Data

Under the Privacy Act, you have the right to: Access your personal information
Request correction or deletion of inaccurate data Withdraw consent for marketing communications To make a request, email us at waperth2@icloud.com.
We will respond within a reasonable timeframe, as required by the Australian Privacy Principles.

10. Overseas Data Transfers

Some third-party providers we use may store data outside Australia (e.g., cloud hosting services). When we transfer data overseas, we take reasonable steps to ensure it is handled in
accordance with Australian privacy standards.

11. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in
this policy or as required by Australian law. For example, order and payment records may be retained for up to seven years to comply with Australian tax obligations.

12. Children’s Privacу

Our website and products are not directed at individuals under 16 years old. We do not knowingly collect personal information from minors. If you believe a child has provided data, please contact us for immediate removal.

13. Complaints and Inquiries

If you believe your privacy has been breached, please contact us at waperth2@icloud.com.
If your concern is not resolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or business changes.
All updates will be posted here with a revised “Last Updated” date.

15. Contact Us

For any privacy-related inquiries or requests:
waperth2@icloud.com
0402 253 861
643 Beach Rd (Warwick Grove Shopping Centre), Warwick, WA, Australia